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Paying administration charges and processing fees in Peru

How to pay fees and charges at a Banco de la Nacion branch and on págalo.pe

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Sunflower - Last Update: October 14, 2018

All administration charges and processing fees government agencies, public authorities and entities levy in Peru have to be paid at the Banco de la Nacion.

While for years this meant standing in long lines at one of the numerous Banco de la Nacion branches, today Peruvians and foreigners can still pay at any branch of the Banco de la Nacion, but additionally as well online on the pagalo.pe from your computer or with the pagalo.pe app from your smartphone or tablet.

No matter which way you choose to use for your payment you have to know

  • which authority – for example Migraciones (Peru’s immigration authority), Reniec (Peru’s National Registry of Identification and Civil Status), PNP (Peruvian National Police), Labor Ministry, … - charges the fee
  • which code the procedure you want to pay has – for example 01814 for the Migraciones administrative procedure F-4 “Changing of immigration status”; 06637 for a copy of a Peruvian birth or marriage certificate from Reniec; 08141 for the Interpol clearance from the PNP, 05533 for employment contracts of foreigners, …
  • Be aware that with some payment codes you can pay different administrative procedures: with the Migraciones code 01814 you can pay for changing your immigration status, changing your visa type or for applying for the permit to sign contracts; with the code 05533 from the Labor Ministry you can pay either the approval of your work contract or the approval of the extension or modification of your work contract. So, make sure you pay the right thing and amount.

Paying fees at a Banco de la Nacion branch

Since the introduction of the Banco de la Nacion online payment system pagalo.pe (see below how it works) the lines at the Banco de la Nacion branches aren’t as bad anymore and payments are usually done quite quickly (at least for Peruvian standards).

If you want to pay for an administrative procedure that is already listed in the online payment system, most branches only accept your payments when you have registered on the pagalo.pe website, chose the administrative procedure, created a voucher and at the end have chosen “payment at a Banco de la Nacion branch” (see below).

All other public charges and fees can still be paid without voucher, by just giving the teller the authority and code of the administrative procedure you want to pay. You will need as well your passport (foreigners with residency need their carné, Peruvians their DNI) as the payments are registered under your name and passport (CE, DNI number). Payments made under other names aren’t accepted. So, make sure your name is written as in your passport and your passport number is correct. If there is only the slightest inconsistency or a little spelling mistake the payment isn’t accepted later.

Keep the receipt you get safe! Depending on the administrative procedure you will need it later just to prove your payment or to enter certain information and numbers on the receipt in online application forms – if you apply for a residence visa for example.

Paying fees online and register for payments at a Banco de la Nacion branch on the pagalo.pe

At the beginning of 2018 the Banco de la Nacion introduced their new online payment system called pagalo.pe. On the site you can pay the most common fees of some Peruvian government agencies and public authorities online or create a voucher for paying at any Banco de la Nacion branch.

As the system is still quite new there are some charges that can’t be paid online; but over the next few months more and more options will be added.

Create an account

To use the online payment system you first have to register on the pagalo.pe website. Don’t use other users account to pay your fees as most fees are personal and payments under other users won’t be accepted later.

The registration is super simple. Just click on “Registrate ahora” (register now) and enter the information required on the next page.

Make sure you use a valid e-mail address you have unrestricted access to. Enter your passport number (CE / DNI number) and your complete (!) name exactly as in your passport (CE / DNI). After clicking “Registrar” you receive an e-mail in which you are asked to confirm your registration. And you are ready to go.

Make online payments or create a voucher to pay at a Banco de la Nacion branch

To access the online payment platform, you now only have to enter your e-mail address and password. On the next page you find all public authorities that allow online payments. Choose for example Migraciones and you will see all administrative procedures including the codes that you can pay online. As a few codes include different administrative procedures in some cases you have to choose additionally a “concepto”. Enter your passport number (CE /DNI number) and confirm. On the next page you see the administrative procedure and can add others. When you are ready click "pagar".

Now you can choose to pay online with any Visa or Mastercard credit card or in person at any Banco de la Nacion branch. If you wish to pay with your credit card click on the Visa or Master card symbol and then fill in your credit card information. Once the payment is cleared a receipt is send to your e-mail address.

If you prefer to pay in person, click on the Banco de la Nacion logo. A voucher appears that you can print. The same is send to your e-mail address as a confirmation. You usually have two days to pay. If you don’t pay in this time the ticket is automatically canceled.

No matter if you make the actual payment with your credit card or at a Banco de la Nacion branch, keep the receipt safe! You will need it later either just to prove your payment or to enter certain information and numbers on the receipt in online application forms – if you apply for a residence visa for example.

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